Welcome to Bristol HomeChoice
HomeChoice Bristol is a partnership between Bristol City Council and other housing associations in the city. You can use this service to register and apply for social housing in Bristol.
Changes to the HomeChoice Bristol Customer Portal
In November 2021 we will introduce some changes
- We will have additional bid cycles on Wednesday's, Thursday's and Friday's for our Housing Association partners to advertise their properties. You will still have 3 bids per week.
- If you have forgotten your login reference we will be able to send you a reminder email
- You can look at the average waiting times for properties by area using a new map
- If you are working with our Homeless Team and are asked to provide documents you can safely upload them to your account.
We hoped to deliver the changes in October 2021 but have had some delays. The changes will be going live in November and more information about the changes will be added shortly.
Help shape our 30-year plan for council homes
We know we have a housing crisis in Bristol, and we want to be part of finding solutions to that crisis. As a public sector landlord, the money we receive from our council housing rents and service charges is kept in a separate account called our Housing Revenue Account – HRA. This money is exclusively for building and maintaining council housing.
We can borrow money to build more homes, or to refurbish or regenerate existing homes. What do you think should be our priority for spending and raising the money that we need? How do we get the right balance between investing in the standard of our existing homes, investing to reduce carbon emissions, and investing to build new homes? We need your view to help shape the plan for delivering council homes across our city.
The consultation is live to 3 December www.bristolhousingconversation.co.uk
I'm struggling to pay my rent. Can I get any additional financial help?
Please note, that if you are only applying for HomeChoice Bristol because your income has reduced and you are struggling to pay your rent, you may be able to get additional financial help to pay your rent and other essential bills. Please go to http://www.bristol.gov.uk/benefits-financial-help/covid-19-financial-help for more information on the help available.
Waiting Times
Once you have registered your household, completed and submitted your HomeChoice Bristol application form your application will be assessed and you will be told if you qualify to be included on HomeChoice Bristol.
It is currently taking 25-30 weeks to assess a new application or to assess changes of circumstances on an application. We will contact you once your application has been assessed. The waiting list is very long, even people with the greatest need often wait several years before they get a council property.
You must tell us if there are any changes in your circumstances.
