Changes to HomeChoice Bristol
Published: Wednesday 15 October 2025Update on Changes to HomeChoice Bristol
We recently contacted all HomeChoice applicants about some changes to the service. This is because we are updating the digital systems that we use to run HomeChoice.
Unfortunately, we have had to delay changes to the service until later this year (2025). This is because we need more time to make sure our new system works the way we need it to.
We will let all applicants know in advance of any changes or disruption to HomeChoice. Bidding on homes will resume on Tuesday 4 November as planned.
As a reminder, for the new HomeChoice system, you must have a valid email address to access your account.?
If you do not have an email address, you should set one up now.? The five most commonly used e-mail providers are Gmail, Outlook, Yahoo Mail, Apple Mail and ProtonMail.?
You must add your email address to your HomeChoice account www.homechoicebristol.co.uk/HouseholdLogin?
If you are struggling to set up an email address or add one to your account, you should:?
- speak to friends or family for help?
 - contact your support worker if you have one?
 - call the council on 0117 922 2000?
 - visit the Citizen Service Point at 100 Temple Street, BS1 6AG.?