Welcome to Bristol HomeChoice
HomeChoice Bristol is a partnership between Bristol City Council and other housing associations in the city. You can use this service to register and apply for social housing in Bristol.
Make sure you have an email address on your HomeChoice account
This autumn, we’re making some changes to the digital systems we use for HomeChoice Bristol. We’ll soon be switching to a new system that will help us and our housing partners provide a better service.
For the new HomeChoice system, you must have a valid email address to access your account.
If you do not have an email address, you should set one up now. The five most commonly used e-mail providers are Gmail, Outlook, Yahoo Mail, Apple Mail and ProtonMail.
You must add your email address to your HomeChoice account www.homechoicebristol.co.uk/HouseholdLogin
If you are struggling to set up an email address or add one to your account, you should:
- speak to friends or family for help
- contact your support worker if you have one
- call the council on 0117 922 2000
- visit the Citizen Service Point at 100 Temple Street, BS1 6AG.
Assessment Times
We start assessing new applications, or reassessing changes made to existing applications, within 6 weeks of the application being made or updated. Currently we are starting the assessment process much earlier than the 6 week service standard. However, it can take longer for a decision and band award to be made on the application, depending upon circumstances of the application or if further information needs to be obtained.
It is likely to take far longer than this for you to be rehoused via HomeChoice Bristol, even if your application is awarded a high level of priority. Please see the hexmaps where you can search for property by size and area and be told the average wait time for an offer to be made Average waiting time - All Regions - Housing Options (homechoicebristol.co.uk)
Have your say on new vehicle dweller policy for the city
People in Bristol are being asked for their views on how the council should work with people living in vehicles across the city.
A new policy is being developed which aims to balance offering help and advice to vehicle dwellers, alongside considering the needs of the local community. It will also look to refresh the way we respond to people living in vehicles, providing a clearer process and explanation for when action will be taken.
The survey will be open until midnight on Thursday 23 October. To find out more and to give your views please visit www.bristol.gov.uk/vehicle-dwellerspolicy
